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Total Wellness Outreach

Testimonial

To whoever is reading this, you’re probably considering going for counselling to help you with the troubles you are currently facing. I’m writing this to share with you how counselling has helped me over the past 1 ½ years.

Initially, I was skeptical about getting the help I really needed. I was in a bad place emotionally & I never thought anyone would be able to help me or even understand me. But somehow I just decided to take on the leap of faith & go ahead with counselling.

On hindsight, I have no idea how I would have made it through the past year if not for Florence. Just thinking about the issues I faced with her helped me to internalise & make sense about why I was feeling the way I did. When I needed someone to pour out why my troubles and sadness to, she was there.

I am truly grateful for the support I’ve received over the past year, and many thanks to my counsellor. Thank you for guiding me through those tough times. My perception of counselling has indeed changed over the course of this 1 year, and I hope that to whoever who is reading this, you’ll likewise get the help you need ?

Mervin, 24 years old

Customer

I am very thankful to my counsellor, Florence. She has been very faithful to counsel me weekly for almost a year. Her understanding and patience without judgement has helped me open up very honestly so I can be helped and healed. I am blessed with her faithful prayers which help me alot. There were some tools and role playing that were introduced by Florence which had greatly helped me find relief. I am grateful that Florence sought to understand me and know the different characters of people in my life and gave me wise counsel. The listening and understanding helped me recover a lot better.

Florence’s heart that wants the best for her counsellee is felt strongly and that aids in the process in the healing and recovery. She is very kind, genuine, wise and patient. I thank God for her.

Christine in my 40s

Customer

I first came to Florence 8 months ago, freshly graduated from university and in the throes of a difficult family situation. My parents were in the middle of an ugly separation and I, along with my siblings, was caught in the crossfire of a dispute that had been tearing us apart for nearly a decade.

In our first session, Florence got to know me by delving into my family history and inquiring about my relationship with each of my parents. As she learned more about me and my behavioural patterns, she accurately assessed that I was, at heart, a conflict-avoidant peacemaker who needed to learn to set firmer boundaries with others to protect myself from emotional burnout. Our goal for counselling was thus decided: I needed to strengthen my core and learn to build a semipermeable membrane around myself, choosing purposefully what I will allow through and what I will not.

Ever since, Florence has been encouraging and affirming each time I tell her about an instance I chose to intervene and mediate a conflict between two parties or, when I chose instead, to take a step back from the fight. Yet she is also firm with me whenever she notices that I am taking too far a step back from a difficult situation, when I am coping by escaping, in which case she would give me a gentle nudge back to reality and offer me some tools to confront whatever I have to in that moment.

In the past 8 months, my personal growth has been observable by myself and those closest to me. I have grown to become more confident in the way I relate to others and more assertive in putting down my boundaries with family, friends and colleagues. My needs, I have learned, are also important. Remarkably, I have also become a better mediator, a quality I suspect I picked up from Florence herself, who, in her counselling approach, inadvertently taught me how to ask questions that would draw out sincere answers from others and how to put things into words in ways that would make them feel heard and understood.

My time with Florence so far has been transformative and I am proud of the progress I have made, which I could not have done on my own. Still, there remains many things I wish to work on and become better at, and I cannot imagine a better counsellor than Florence with whom to figure it all out.

Jane, 23 years old

Customer

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