I first came to Florence 8 months ago, freshly graduated from university and in the throes of a difficult family situation. My parents were in the middle of an ugly separation and I, along with my siblings, was caught in the crossfire of a dispute that had been tearing us apart for nearly a decade.
In our first session, Florence got to know me by delving into my family history and inquiring about my relationship with each of my parents. As she learned more about me and my behavioural patterns, she accurately assessed that I was, at heart, a conflict-avoidant peacemaker who needed to learn to set firmer boundaries with others to protect myself from emotional burnout. Our goal for counselling was thus decided: I needed to strengthen my core and learn to build a semipermeable membrane around myself, choosing purposefully what I will allow through and what I will not.
Ever since, Florence has been encouraging and affirming each time I tell her about an instance I chose to intervene and mediate a conflict between two parties or, when I chose instead, to take a step back from the fight. Yet she is also firm with me whenever she notices that I am taking too far a step back from a difficult situation, when I am coping by escaping, in which case she would give me a gentle nudge back to reality and offer me some tools to confront whatever I have to in that moment.
In the past 8 months, my personal growth has been observable by myself and those closest to me. I have grown to become more confident in the way I relate to others and more assertive in putting down my boundaries with family, friends and colleagues. My needs, I have learned, are also important. Remarkably, I have also become a better mediator, a quality I suspect I picked up from Florence herself, who, in her counselling approach, inadvertently taught me how to ask questions that would draw out sincere answers from others and how to put things into words in ways that would make them feel heard and understood.
My time with Florence so far has been transformative and I am proud of the progress I have made, which I could not have done on my own. Still, there remains many things I wish to work on and become better at, and I cannot imagine a better counsellor than Florence with whom to figure it all out.
Jane, 23 years old
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